Re : Can clients customize our
design?
Its acceptable for us to make up the clients request modification
of our proper design for the measurement, doors, shelves,
drawers, accessories etc.
Re : Can we accept for the clients exclusivity and
custom design?
Of course. We would be glad and welcome for them, just please
send us all the detail design with its specification then
we will carry on. FYI we always honor our agreement with clients
for the exclusivity design requested and will not send to
another clients.
Re : Can clients have quality control to check client’s
products?
Absolutely welcome. We will assist always for the client’s
quality control to check over the products from raw material
until the finished condition.
Re : Well, then how about guarantee of the products?
We warranty for the products are in good condition in our
warehouse. Since we both party know that there would be transit
time in which we never know that could be happen anything
during the shipment period. So if something happen to the
product when it comes to your hands, we shall address them
immediately. We might replace product free after receiving
proofs of damage which is really come from our PRODUCTION
FAULT. Please send us the photos of your damage items in 3
(three) position as your claim noted.
If there is any minor problem we will send some components
to fix it. As in the most cases, we credit you for any charges
incurred because of repairing at your end in the next invoice
(next order). In this case , we suggest you to insurance your
shipment as the most problem usually because of the transport
damage. However, please note, we have less problem during
our experience so far. |